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Terms and Conditions

MEkey ICE can ship to most countries.  If you are unsure of postage please use the ‘Contact Us’ on the main page and let us know where you are and we can work out postage on a per order basis.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for most items we sell are weight-based fully tracked and sent first class.  To reflect the policies of the shipping companies we use, all weights will be rounded up and include packaging.

Returns Policy

ICE ID STICKERS – Due to the nature of the product, once the sticker has been removed from the backing we can not accept a return due to the product being personalised.

OTHER ID PRODUCTS – You may return items within SEVEN DAYS of delivery for a full refund (product has be be un-personalised and in original packaging).   We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.  This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

If you need to return an item, please contact us first and we will send you an RMA number via email
Conditions of Use

(1) Introduction
These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

(2) Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages [or [OTHER CONTENT]] from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website;
(f) redistribute material from this website [except for content specifically and expressly made available for redistribution (such as our newsletter)

(3) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

(4) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to [other] areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password in our sole discretion without notice or explanation.

(5)    User generated content

In these terms of use, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

[Notwithstanding our rights under these terms of use in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.]

(6)    Limited warranties

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(7)    Limitations of liability

Nothing in these terms of use (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

(a)    to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
(b)    we will not be liable for any consequential, indirect or special loss or damage;
(c)    we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
(d)    we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;
(e)    our maximum liability in relation to any event or series of related events will be limited.
(8)    Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use[, or arising out of any claim that you have breached any provision of these terms of use].

(9)    Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(10)    Variation

We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

(11)    Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

(12)    Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(13)    Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

(14)    Entire agreement

These terms of use [, together with our privacy policy,]  constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(15)    Law and jurisdiction

These terms of use will be governed by and construed in accordance with English  law, and any disputes relating to these terms of use will be subject to the [non-]exclusive  jurisdiction of the courts of England and Wales.

(17)     Our details

The full name of our company is Mekey ICE
Our address is PO Box 4491, Sheffield, S6 9EG.
You can contact us by email on

Terms of Service


This Agreement is a legal agreement between the User and ‘MEkey ICE ID Tags’ for using the SERVICE.  By using the SERVICE and the content provided, you agree to be bound by the terms of this Agreement.  If you do not agree to the terms of this Agreement, your sole recourse is to not use the SERVICE.  The Terms in this Agreement includes the Terms of Service and Privacy Policy of MEkey ICE ID Tags.  Before you use the SERVICE you should read each of the documents comprising the Terms and print or save a local copy for your records.  MEkey ICE ID Tags reserves the right to update and modify, at any time, these Terms of Service and all documents incorporated by reference.  You can always find the most recent version of these Terms of Service at MEkey ICE ID Tags may change these Terms of Use by posting a new version without notice to you.  Use of the SERVICE after such a change constitutes acceptance of such changes.

The User expressly confirms that the User is aware, understands and agrees that;

  • the SERVICE is made available “as is” with no warranty of any kind and the User uses the content at its own risk.
  • MEkey ICE ID Tags may at any time modify or discontinue availability of the SERVICE without any notification and with no liability in relation to any user of the SERVICE;
  • User is solely responsible for (if relevant) any access and communication charges (e.g. data traffic charges) that might be incurred using the SERVICE;
  • Tap4ICE ID shall be entitled to store and handle User’s particulars
  • When the User actively participates and provides settings, comments, suggestions, data, or other information to Tap4ICE ID (collectively “Information”). MEkey ICE ID Tags shall have the right to retain and use any such Information in current or future products or services, without further compensation to you. To the extent such Information is protectable under intellectual property laws, you agree to cooperate with MEkey ICE ID Tags as needed to obtain such protection as MEkey ICE ID Tags may desire and you agree to assign your rights to such Information to MEkey ICE ID Tags.
  • By using the SERVICE you agrees to receive product information and news about Tap4ICE ID via email. You will always have the possibility to unsubscribe to such emails.

Additional terms

A SERVICE account (“Account”) is required to access the SERVICE.  You must register in order to receive an Account.  You are only allowed to register one user per person.  You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account.  You may not use anyone else’s ID, password, or account at any time without the express permission and consent of the holder of that ID, password, or account.

1. Grant of license

MEkey ICE ID Tags gives you a personal, royalty-free, non-assignable and non-exclusive license to use the SERVICE as provided by MEkey ICE ID Tags, in the manner permitted by the Agreement.

2. Commercial Use

The SERVICE may only be used for personal use and may not be used for commercial use. If you would like to use the SERVICE for commercial use, you are welcome to contact MEkey ICE ID Tags at, or if you are in doubt whether or not your application or service constitutes commercial use according to this Agreement, contact

3. Sublicensing

You may not sell, lease, or sublicense the SERVICE, access thereto, or access to data that you have obtained through the SERVICE without MEkey ICE Tag’s prior, express, written permission.

4. Web service traffic

You may not use the SERVICE in a manner that exceeds reasonable web service traffic, constitutes excessive or abusive usage, or otherwise fails to comply or is inconsistent with any part of the Terms of Service and Privacy Policy of MEkey ICE ID Tag, as determined by MEkey ICE ID Tag in its sole discretion.

5. Fees and charges for the SERVICE

Currently the SERVICE is offered to you free of charge but MEkey ICE ID Tag reserves the right to charge fees for future use of or access to the SERVICE. If MEkey ICE ID Tag decides to charge for the SERVICE, such charges will be disclosed to you prior to their effect.

6. Disconnection etc

MEkey ICE ID Tags may, at its sole discretion, at any time with no liability or obligation, terminate your license to use the SERVICE, and/or revoke your SERVICE account for use of the SERVICE.

7. Tag owners

If you have registered an Account and obtained your SERVICE in conjunction with purchasing an item from TAP4ICE ID, your license terms will be extended with the specific license terms expressly provided by the licensor at the time of purchase. If no such extra license terms are provided, you as a tag owner, are guaranteed access to the SERVICE, free of charge, for a minimum one year after purchase of your item. This access is provided as long you are not in breach of any other terms and conditions in this Terms of Service.

8. Exceptions

If you wish to use the SERVICE in any manner or for any purpose inconsistent with these Terms of Service or any documents incorporated by reference, you may do so only by obtaining MEkey ICE ID Tags prior written authorization. Please send an email to in order to request such authorization.



MEkey ICE tag respects your privacy and is committed to maintaining it.

How we use the information you provide us:

  • To administer your account and may disclose your details to our third party service providers for the purpose of processing your order.
  • And, from time to time, to inform you by email of products, services, promotions and special offers.
  • MEkey ICE will only contact you by telephone if there is a query regarding your order.
  • We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.

Mekey ICE will never disclose your payment details to third parties as they are NOT stored on any of our servers.

You will only ever be contacted by third parties who will be acting on behalf of MEkey ICE, and will only ever do so with your consent.

By using our website, you consent to the information you provide being processed for any of the above purposes, except where you have chosen to opt out of being contacted by us or third parties. If you have an account, you may change this option at any time. You can email us to unsubscribe too.

Use of Agents
We employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments.  They have access to personal information needed to perform their functions, but may not use it for other purposes.  For all our web based transactions we utilise PayPal or Nochex as our gateways


Cookies are small pieces of information that are stored by your browser on your computer hard drive.

MEkey ICE tag uses cookies for the following reasons:

  • To ensure that items are placed into your Shopping Basket and orders are processed correctly.
  • To identify you as you travel around our site.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer.

No recognisable personal information is stored in the cookie that can link it back to an individual.

You will need to ensure your cookies are enabled which will allow you to register your details and to purchase from our site.